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Shipping Information

1. Delivery
1.1. In Germany we also deliver to DHL Packstation. Please use the Packstation details in the delivery address.
1.2. We ship to the following countries: Netherlands, Germany, Austria, Switzerland, Belgium, Bosnia and Herzegovina, Bulgaria, Denmark, Estonia, Finland, France, Georgia, Great Britain, Ireland, Iceland, Italy, Canary Islands, Croatia, Latvia, Lithuania, Luxembourg, Malta, Norway, Poland , Portugal, Romania, Sweden, Slovakia, Slovenia, Sweden, Czech Republic, Hungary, Vatican City, Australia, Brazil, Gibraltar, Israel, Canada, Mexico, USA, Republic of Cyprus.
1.3. Calculation of delivery times abroad
      Netherlands & Germany: 4 - 6 working days
      European Union: 8 - 11 working days 
      outside the European Union: 8 - 16 working days
      if no other delivery times are specified on the article itself.
1.4. There is no possibility of a self pickup.
1.5. 1.5. If a delivery sent by us free of charge due to an address error, which was caused by the customer to be returned to us, we have to charge 5€ for the re-dispatch (the same applies to return by not picking up in the store / parcel station or refusal of shipment.)

2. Shipping costs

Netherlands (DHL)
Shipping costs  0,00 €
Shipping costs   0,00 €
Switzerland (DHL/DPD*)
Shipping costs   10,00 €
World (DHL/DPD*)
Shipping costs   15,00 €

* we use the cheapest shipping partner for that option.

Please note our notice in case of partial withdrawal!
„If you have a right of withdrawal with respect to your order and you should make use of this after submitting your contract declaration regarding a part of your order, with the result that the threshold value mentioned by us in view of the price you do not pay or repay the purchase price We reserve the right to demand the proportionate shipping costs for the remaining part of the order from you. However, this only applies if we had already informed you prior to the submission of your contract about the amount of shipping costs for the remaining part of the order or if you could easily calculate the corresponding shipping costs based on our information before submitting your contract.“

3. Duties and fees

3.1 In the case of a shipment to non-EU countries, additional taxes or costs are incurred as part of your order, which are not paid by us or invoiced by us, but to be paid by you directly to the responsible customs or tax authorities are. For details please contact these authorities.
3.2 Customers from Switzerland can calculate any customs duties with the fee calculator XTARES of the Federal Customs Administration (http://xtares.admin.ch).

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